Angie & Rob,
This is a little longer than the norm due to the multiple sites you have and the past work that I wanted to walk through but it covers a lot in 34 minutes. The work that needs to be done is clearly laid out, and the issues with the ranking are well covered. I look forward to catching up Thursday to answer any questions. At that time we can also go over setting up your CPC campaigns on monitoring so we can plug that leak.